P2P Trading FAQ

General

How does the P2P Trading System work?

Please refer to this blog post for a more detailed explanation. For any questions you may send an email at trading@pvpro.com.

Who can use the P2P store?

You need to have played at least 5 games on PvPRO to be able to list items for sale and / or buy items from the store.

What are the penalties for abusing the P2P trade system?

Users who attempt to scam and/or abuse the trading and dispute system (sellers and buyers) will receive 1 year trade ban and / or permanent bans from PvPRO. We strongly recommend keeping screenshots of your steam trades.

Are my coins protected?

Yes all transactions are guaranteed by PvPRO!

Buyer

When will I receive my item?

Seller has up to 24 hours to send you the trade offer.

Can I change my mind?

Refunds are not available so once you have purchased an item you cannot request a refund. A refund will be provided if the seller cancels the item listing before sending you trade offer.

What happens if the seller sent me the wrong item?

You can initiate a dispute which will block the trade while we look into it. After a manual investigation we will confirm that the seller sent the wrong item.  You will be given a full coin refund and the seller will be trade banned for 1 year. Wrongly initiated disputes will result in a trade ban for you.

What happens if the seller did not send me a trade offer?

If the seller indicated that he sent a trade offer but did not, you can initiate a dispute which will block the trade while we look into it. After a manual investigation we will confirm that the seller sent the wrong item.  You will be given a full coin refund and the seller will be trade banned for 1 year. Wrongly initiated disputes will result in a trade ban.

Seller

How do I list my skins?

You can easily list all your skins for sale here AND keep them in your inventory AND use them until the very last minute!

What items can I list for sale?

You can list all CS:GO skins except stickers, souvenir skins, cs:go cases and music kits. Only non-tradelocked will be available to be listed.

How many items can I list for sale?

You can list as many items as you want for sale. Sky’s the limit!

Can I change my mind and remove the item from the store?

Of course! You may remove the item and the best part is that since you never sent it to us no trade lock has been applied!

Can I change the price for my item?

Of course! You may update the price for your item at any time from your store sales page.

When will I receive my coins?

You will receive your coins once the buyer has confirmed receipt of the item. The buyer has 24 hours to confirm or the sale will be finalised automatically.

My item was purchased but I don’t have it anymore?

Once your item is purchased we will send you a notification. If you do not have the skin anymore you can cancel the sale by clicking on cancel sale. Note that abusing the cancel sale will result in ban points that will hurt your seller score.

You sent the correct item but the buyer opened a dispute

After a manual investigation we will confirm that you did in fact send the correct item and finalise the transaction. You will receive the sale coins and the buyer will be trade banned for 1 year for attempting to abuse the system.

The buyer accepted the trade offer but did not confirm receipt.

The buyer has 24 hours to confirm receipt of item or the sale will be finalised automatically and you will receive your coins.